Goosehead Insurance Review

Goosehead is a broker that helps you compare quotes from different insurance companies. However, many people report poor customer service. You're probably better off getting coverage elsewhere.

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Goosehead Insurance

Editor's Rating

Goosehead acts as a middleman between you and various insurance companies. You give your info to Goosehead, and Goosehead gets quotes from several companies on your behalf. You can get quotes for multiple types of insurance, including auto, home, condo, renters, boat, umbrella and flood.

However, Goosehead isn't a good choice for most people. Many customers report difficulty getting the agents to contact them once they've bought a policy. This could lead to issues making changes to your coverage or even filing claims.

Coverages
Customer service
Service area
Unique value

Pros and cons

Pros

  • Lets you get quotes from several companies at once
  • Offers quotes for multiple types of insurance coverage
  • Available nationwide

Cons

  • Customers often report having trouble reaching their agent

  • Some customers report a one-time fee for starting a policy

What is Goosehead Insurance?

Goosehead Insurance is an insurance broker.

Brokers are able to get you quotes from multiple insurance companies at once, which can help you find the right coverage and rates for your needs. Your policies don't actually come from Goosehead; Goosehead is a middleman that sells you a policy from an insurance company.

With Goosehead, you can get quotes online or contact a local agency in your area.


Coverages you can get through Goosehead

Goosehead sells auto insurance policies to cover your car, truck, SUV, van or other regular vehicle.

If you own a boat, Goosehead can help you find coverage to protect it from damage and to cover you for injuries that you might cause.

Umbrella insurance gives you extra liability coverage if you're found at fault for someone's injuries or at fault for damaging someone's belongings.

If you own a home or rental building that you rent out to others, landlord insurance gives you coverage for the building and any possible issues that could happen while you're renting it.

Life insurance can help your family members or friends pay for your final expenses.

Whether you own a home or condo, you can get coverage for your home and belongings. You can also get coverage if you're a renter.

Goosehead can help you find an insurance policy for your toys, like motorcycles, golf carts, ATVs and snowmobiles.

Goosehead can help you find a flood insurance policy, which is especially important if your home is near a river, lake or the ocean, or if you're in a low-lying area that is prone to flooding.

Every farm is different, and Goosehead can help you find coverage for your specific situation.

If you own a business, you should have coverage for specific needs. This might include coverage for your business cars, the things you sell, or a building you rent or own.

You can also get other types of insurance from Goosehead, like coverage while you're building a home, as well as earthquake or wind insurance depending on where you live.

The exact types of coverage options on each policy will depend on the company you choose for your insurance. For example, Goosehead sells policies from Allstate, Nationwide and Travelers. Each company likely has slightly different coverage options and features.


Rates you could get through Goosehead

The rates you get through Goosehead will depend on the company you choose.

Your specific situation also impacts your rates. Your age, where you live, the coverage you need and the discounts you qualify for all affect how much you pay.

Average car and home insurance rates

Auto insurance

Home insurance

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Auto insurance

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It's free, simple and secure.

Home insurance

Average car insurance rates

Company
Min. cov. rate
Full cov. Rate
Mercury logo
Mercury$58$218
Travelers logo
Travelers$68$173
Progressive logo
Progressive$75$207
Nationwide logo
Nationwide$107$265
Allstate logo
Allstate$113$282

Rates are national monthly averages for companies that Goosehead represents.

Average home insurance rates

HOME TABLE


Discounts with Goosehead

You can usually get cheaper car insurance by using discounts. Goosehead represents multiple insurance companies, and the discounts will depend on each specific company.

Common car insurance discounts

car icon

The car insurance discounts you might get depend on the insurance company you choose from Goosehead. Many companies offer similar discounts, but some have more unique offerings.

  • Multi-policy/bundling
  • Multi-car
  • Safe driver/claims free
  • Automatic payments
  • Pay in full
  • Good student

Common home and renters insurance discounts

Your home insurance discounts will vary depending on the company you choose. Some common discounts include:

  • Multi-policy
  • Roof age and type
  • Alarm system
  • Home renovations
  • Claims free
  • Loyalty

Goosehead Insurance customer reviews

thumbs down icon

Customer reviews for Goosehead Insurance are usually negative.

Customers often say they can't reach their Goosehead agent once they've purchased a policy. They often report that the agent won't return calls or emails and is generally not communicating well.

This is why it may be a good idea to get your insurance from another agent or broker besides Goosehead. Poor customer service can be a real issue if you need to make changes to your policy or file a claim. Insurance changes and claims need to be dealt with quickly to make sure your coverage is in place and correct, and if you can't reach your agent, that can create delays.


Frequently asked questions

Is Goosehead Insurance a pyramid scheme?

No, Goosehead isn't a pyramid scheme. Goosehead agencies are franchises, which means Goosehead lets agency owners use its brand in exchange for a fee and a portion of the money they make selling insurance policies.

Is Goosehead Insurance legit?

Goosehead is a legitimate insurance broker. This means it works with multiple insurance companies. That's different from what's called a captive agent, who only sells a single insurance company's policies.

Is Goosehead Insurance good?

The insurance you get from Goosehead might be good, but customers often report that the customer service is poor. It's probably a better idea to get quotes from a local independent insurance agency or gather them yourself online.


Methodology

Star rating methodology

Auto insurance methodology

Home insurance methodology

To determine a star rating for an insurance broker, ValuePenguin looks at four things:

  • Types of insurance. Brokers that connect clients to many types of coverage, such as home, auto, renters, RV, motorcycle and business insurance, earned a better star rating.
  • Customer service. Great customer reviews from sites including the Better Business Bureau and Google meant the company received a higher rating.
  • Service area. The company earned more stars if it offers its services to all the residents in at least one state.
  • Unique value. A brokerage that offers a specialized service, such as global coverage for auto insurance or filing clients’ DMV paperwork with the state, earned a higher star rating.

Star rating methodology

To determine a star rating for an insurance broker, ValuePenguin looks at four things:

  • Types of insurance. Brokers that connect clients to many types of coverage, such as home, auto, renters, RV, motorcycle and business insurance, earned a better star rating.
  • Customer service. Great customer reviews from sites including the Better Business Bureau and Google meant the company received a higher rating.
  • Service area. The company earned more stars if it offers its services to all the residents in at least one state.
  • Unique value. A brokerage that offers a specialized service, such as global coverage for auto insurance or filing clients’ DMV paperwork with the state, earned a higher star rating.

Auto insurance methodology

ValuePenguin's car insurance rates are averages for all 50 states and Washington, D.C. All rates are for a 30-year-old man with good credit and a 2018 Honda Civic EX. Rates are for companies that Goosehead represents and are not specific to Goosehead policies.

Minimum coverage rates represent the average for minimum state requirements. Full coverage rates include the following:

  • Bodily injury liability: $50,000 per person and $100,000 per accident
  • Property damage liability: $50,000 per accident
  • Uninsured and underinsured motorist bodily injury: $50,000 per person and $100,000 per accident
  • Comprehensive and collision coverage: $500 deductible
  • Personal injury protection: Minimum when required by state

All rate data comes from Quadrant Information Services. The rates are from publicly sourced insurer filings. Costs are for comparison purposes only. Your rates will be different depending on your specific situation.

Home insurance methodology

Copy: If you got home insurance rates for an infogram, put a methodology for that here.

ValuePenguin's analysis used insurance rate data from Quadrant Information Services. These rates were publicly sourced from insurer filings and should be used for comparative purposes only. Your own quotes may be different.

Other sources include the Better Business Bureau and Reddit reviews of Goosehead Insurance.

About the Author
Portrait of Cate Deventer
Cate Deventer

Insurance Writer

Cate Deventer is a ValuePenguin writer who specializes in health insurance, Medicare, auto and home insurance. She's been a licensed insurance agent since 2011.


She started her insurance career working as a customer service agent for State Farm. She later moved to an independent agency, where she worked with several insurance companies and hundreds of clients. She quoted policies, filed claims and answered insurance questions. In 2021, she pivoted her career and began writing about insurance for Bankrate. She moved to ValuePenguin in 2023 and began writing about health insurance and Medicare.


Cate has a passion for helping readers choose insurance to fit their needs. She enjoys knowing that her research and knowledge help people choose insurance products that make a positive difference in their lives.

How insurance helped Cate

Cate used her health insurance knowledge to navigate a surgery in 2023. Understanding how her policy worked let her focus on recovery instead of worrying about bills.

Expertise

  • Health insurance
  • Medicare & Medicaid
  • Auto insurance
  • Home insurance
  • Life insurance

Credentials

  • Licensed Life, Accident & Health Insurance Agent
  • Licensed Property & Casualty Insurance Agent

Referenced by

  • CBS
  • NBC
  • Wall Street Journal

Education

  • BA, Theatre, Purdue University
  • BA, English, Indiana University

Editorial Note: The content of this article is based on the author's opinions and recommendations alone. It has not been previewed, commissioned or otherwise endorsed by any of our network partners.

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